Driving the change: NSW minister Dominic Perrottet. Photo: James AlcockNSW citizens will soon be able to pay for speeding offences using their smartphone.
NSW Minister for Finance, Services and Property, Dominic Perrottet, will on Tuesday tell an audience at the Adobe Digital Marketing Symposium that Service NSW plans to update its smartphone app to incorporate new features that will allow citizens to view and pay driving offences.
Version two of the app – due out in Spring – will have new features and functions that enable people to view licence and vehicle registration details, demerit points, update licence addresses and update contact details.
A further release, due out by the end of the year, will allow users to view and pay fines, get detailed penalty information, and view photos relating to a penalty (for instance a photo of their car speeding or going through a red light).
Since launching the Service NSW Apple and Android mobile apps at the end of September last year, there had been more than 550,000 downloads.
“Our customers have a growing appetite to transact online with government and they expect to be able to do this securely and conveniently,” Mr Perrottet said.
“Through this mobile app update, Service NSW is meeting that challenge and taking it further with more functionality, more services and greater convenience planned for future releases.”
Mr Perrottet’s announcement comes as a report commissioned by tech giant Adobe and launched by Deloitte on Monday revealed that Australians conduct about 800 million transactions at federal or state government level every year.
However, in a digital era in which smartphones and the internet are almost ubiquitous, 40 per cent of these transactions are still completed through traditional channels such as phone and mail.
If this percentage could be reduced to 20 per cent over a 10-year period, it would deliver productivity, efficiency and other benefits to government and citizens valued at an estimated $26.6 billion (including savings in time, convenience and postage for citizens), the report found.
This could be achieved at a cost of around $6.1 billion, it said, which would be invested in new IT systems, initiatives to improve Australian digital literacy and transitional costs.
This story Administrator ready to work first appeared on Nanjing Night Net.